FAQ

Kicks and Crawl offers a wide variety of high-quality baby products. Each item is carefully made to be safe, comfortable, and free from harmful chemicals. The products are durable, stylish, and cater to modern parents. With a broad selection to choose from, parents can find everything they need in one place. Kicks and Crawl’s products are innovative and affordable, making parenting easier. The brand has a great reputation and excellent customer service, ensuring parents feel confident and satisfied.

To place a paid order, a minimum order value of ₹499 is required.

Kicks and Crawl offers a diverse range of baby products including essential clothing, bedding, feeding accessories, bathing essentials, and stylish accessories. Our collection comprises onesies, rompers, bibs, blankets, swaddles, towels, and other essentials tailored for comfort, safety, and trendiness for babies and toddlers.

In the event of an item being out of stock, Kicks and Crawl usually provides an option for customers to receive restock notifications. You can subscribe to restock alerts by entering your email address on the product page. Alternatively, you can reach out to customer service for further assistance or to explore similar available products.

Kicks and Crawl carefully packages their products to ensure safe delivery. They use high-quality materials that protect items during transit. The packaging is both attractive and practical, showing their commitment to customer satisfaction. Each package also includes a personalised greeting note.

Rest assured, there are no hidden charges when you shop with Kicks and Crawl. The total cost, inclusive of applicable taxes and shipping fees if the purchase exceeds Rs 999, will be clearly presented at checkout.

Yes, you have the flexibility to ship various items in your order to different shipping addresses while shopping with Kicks and Crawl.

Certainly! You can choose expedited delivery for faster shipping by selecting the express delivery option for an additional ₹150.

If your items have not arrived, promptly contact Kicks and Crawl's customer care via phone at +91 9324491533, email, or Instagram direct message. Their dedicated team will help track your order and resolve any delivery-related issues swiftly.

Kicks and Crawl accepts an array of payment methods including credit/debit cards, net banking, and digital wallets like Paytm and Google Pay.

Kicks and Crawl does not facilitate exchanges or returns for safety reasons. However, if you receive a damaged product, please Whatsapp us a photo of the damaged item along with your order number within 2 days of receipt. The team will endeavor to assist you promptly.

To cancel an order with Kicks and Crawl, contact their customer care team within 24 hours of placing the order. You can reach them by calling the customer care number provided or by sending an email to request cancellation. They will guide you through the cancellation process and address any related queries effectively.

Free shipping is offered for orders above ₹999.